CRM Solutions Architect

  • Location: Basel, Switzerland
  • Salary: Competitive
  • Organization: Aviation Services company

Our client, leading aviation services company, is looking for a CRM Solutions Architect for their office in Basel.

The role:

  • Responsible for successfully managing the delivery of the CRM suite of applications and functions to the end users.
  • Perform project management in order to implement application and system level projects.
  • Decide CRM Architecture and perform it in line with organization’s vision and strategy.
  • Collaborate closely with with business, IT and vendor resources to ensure that all CRM solution operations and processes are globally aligned and executed effectively.
  • Develop and enforce quality standards in respect to IT Architecture and Portfolio.
  • Manage changes and projects within CRM solutions domain
  • Develop specifications for new products,services and applications
  • Collaborate with other stakeholders to ensure architecture is aligned with business requirements. Standardize and simplify existing global application framework

Your profile:

  • Strong Track record in managing SalesForce CRM solutions.
  • 10+ years experience in IT or Project Management.
  • Several years of succesful project and portfolio management.
  • Excellent problem solving skills.
  • Experience with interfacing and managing delivery services through an outsourced partner.
  • Ability to interact with all levels of management and end users.
  • Bachelor’s degree in IT or similar field.
  • Strong English language skills
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